Our Service

The Problems

Our mission is to meet the identified needs of each resident in our supported care, thereby helping them to overcome their difficulties, fulfill their potential and achieve the best possible outcomes. Our Optimal Housing Team Support workers who are firm in their approach but understanding compassionate

➢ Securing housing for vulnerable adults, refugees, and asylum seekers poses a multifaceted challenge that stems from a complex interplay of social, economic, and political factors.
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➢ Vulnerable adults, including those with disabilities or mental health issues, often face discrimination and lack access to suitable accommodation options, exacerbating their vulnerability.
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➢ For refugees and asylum seekers, navigating unfamiliar legal systems and bureaucratic hurdles can be overwhelming, leading to prolonged periods of instability and homelessness.

➢ Frequently, refugees and asylum seekers encounter xenophobia and reluctance from landlords, further limiting their housing choices.
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➢ Scarce affordable housing options, rising rental costs, and insufficien social support systems compound these challenges, making it increasingly difficult for these marginalised groups to find safe and stable places to live, perpetuating their vulnerability an perpetuating cycles of disadvantage.
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➢ Addressing this problem requires comprehensive policies that address housing accessibility, anti-discrimination measures, and robust support networks to ensure the basic right to shelter for all.. .

The Solution closing the Gap.

❑ To address the housing challenges encountered by vulnerable adults, refugees, and asylum seekers, by delivering a holistic solution, through the establishment of a specialised housing program that offers safe, affordable, and supportive accommodations, tailored to meet the unique needs of these populations.
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❑ Expanding affordable housing options, ensuring equitable access, and providing comprehensive social services.
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❑ Shared responsibility amongst nations can alleviate the global refugee crisis, allowing refugees and asylum seekers to secure housing in a more stable and dignified manner.
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Homeless Intervention for residents

At Optimal Housing Ltd, we recognise that tackling homelessness requires more than just providing a roof. It requires compassion, structured support, and opportunities for individuals to rebuild their lives.

By offering safe accommodation, personalised support plans, and pathways to independence, we aim to break the cycle of homelessness and create long-term positive outcomes for the people we serve.

Homelessness is not an identity — it is a circumstance. With the right support, guidance, and opportunities, every individual has the potential to move forward and thrive.

Quality& Risk Management

At Optimal Housing Ltd, we understand that a stable home is just the first step toward independence. Long-term security comes from the ability to access education, training, and meaningful employment.

That’s why employability support is a core part of the services we provide.Our employability programmes are designed to help individuals build confidence, develop skills, and move closer to the job market.
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We work closely with local employers, training providers, and community organisations to create pathways into sustainable employment.

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Residents Moving-On
Support

At Optimal Housing Ltd, we believe that supported accommodation is only one step on the journey to independence. Our Moving -On Support service is designed to prepare residents for the next stage of their lives, ensuring they have the skills, confidence, and resources to sustain long-term, independent housing.

Our aim is to make the transition from supported housing to independent living as smooth and successful as possible. We equip residents with the tools they need to build resilience, sustain tenancies, and thrive in their communities.

At Optimal Housing Ltd, moving on doesn’t mean moving away from support — it means moving forward with the confidence to build a brighter, more stable future.

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Residents Health & Wellbeing

Our model ofHealth & WellbeingAt Optimal Housing Ltd, we recognise that good health and wellbeing are essential foundations for independence and a fulfilling life. That’s why our support goes beyond housing — we focus on helping residents improve their physical, emotional, and social wellbeing.

Community Connected

Our staff actively listen and then respond to the needs and ambitions of our young residents. During our weekly “Talk and Connect Times” we value and encourage our young residents to take part in shaping our service whether that be decorating, celebrations, updating service documents or consultation on new referrals.

Our Crisis Intervention

Our staff have obtained the skills to assess and identify negative life events such as family breakdowns, bereavement, bullying and increased mental health, to swiftly react and deal with support to listen, observes, gain an understanding, show empathy and remain respectful to gain their trust.

Investment Management

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Financial Planning